Internetters - www.internetters.co.uk Reviews

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★★★★☆
4.5 / 5
72
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Internetters - www.internetters.co.uk

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Latest Reviews

★★★★★

“Efficient tech support from real people!”

Written on: by gromit47 (1 review written)

I have used the Internetters service for years and have raised numerous online queries over that time - not because anything was malfunctioning, but because I either didn't understand something or was asking for some tweak to the service. In every case the tech support team have been outstanding, with identifiable individuals following through and making sure I was happy with the result. It's sadly all too rare these days to find a support team who take a personal interest in resolving issues -… Read Full Review

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★★★★☆

“Loss of incoming email downloads ”

Written on: by Carpenterlv1965 (1 review written)

After wading through the usual (but a little annoying) several levels of multiple choices of type of call the respondent replied within a few minutes. He listened, and was clear with his answer. He then carried out some tests to check whether his answer was justified. These trials demonstrated that he diagnosis was highly likely to be correct and that the fault probably lay in the camp of Microsoft within their Windows Live Mail client. This, later, proved to be correct. I was satisfied with… Read Full Review

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★★★★★

“Friendly, knowledgeable, quick e-mail account set up”

Written on: by NathanBailey (1 review written)

For a new business it is an anxious time choosing an ISP - so many negative reviews out there to put you off. I have previously run a business through Skymarket with no problems so chose Internetters over other providers. I am no technical whizz on my computer either and the thought of having to set up my email services online was daunting to say the least. The service I received was very helpful and also quick. The technical support team were very patient and when I had problems connecting… Read Full Review

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★★★★★

“Customer Services”

Written on: by mattgoodwell (1 review written)

I love the customer services team, they are always at the end of the phone to assist with any issue i have… Read Full Review

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★★★★★

“Email”

Written on: by jimmyfuller (1 review written)

I have just added email to my iphone, what a great set of instructions… Read Full Review

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★★★★★

“great company”

Written on: by lee_murphy (1 review written)

I have been a customer now for over 7 years and for the first time ever I contacted support today, they staff are friendly and solved my issue… Read Full Review

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★★★★★

“Simple Fast & effective”

Written on: by williamtownend (1 review written)

The service and support are brilliant, I have been a customer for the last 6 years and the service has never been offline… Read Full Review

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★☆☆☆☆

“They don't work weekends”

Written on: by StephenLeather (1 review written)

Heaven help you if you get a problem on Saturday and Sunday because they don't answer the phone or reply to emails over the weekend. I've had several problems with my email and it always seem to happen over the weekend. At the moment they are telling everyone that my email address doesn't exist, which is causing em all sorts of problems. Today's Saturday but I won't be able to resolve it until Monday. It's a nightmare! I'm going to find another provider ASAP I rue the day that Internetters… Read Full Review

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★★★★★

“Review by Locateus”

Written on: by Jonathanc349 (1 review written)

I recently had to resolve a situation with a client and had to use my Control Panel which I had not used in several months and was remarkably surprised to see some major changes to its functionality and look. I found it very easy to use and love it's new look… Read Full Review

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★★★★★

“Professional and recommended”

Written on:

We have used Internetters for many years and can recommend them without hesitation. Customer service is excellent, Control Panel allows full management of details and the auto renew facility takes care of dodgy memories… Read Full Review

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★★★★★

“Supper Help”

Written on: by fionawillbert2 (1 review written)

The help i got from the support team over the weekend was brilliant, i would have been in a mess this morning if it wasnt for them… Read Full Review

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★★★★★

“Email”

Written on: by Joeritchie (1 review written)

The email setup guides are great, mail set up on my surface in a matter of minutes… Read Full Review

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★★★★★

“Support”

Written on: by Lisakevin (1 review written)

I contacted support on New Years day I got a great response, great company… Read Full Review

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★☆☆☆☆

“This bunch will renew your 30 days before it expires...”

Written on:

This bunch will renew your 30 days before it expires with zero warning. Depending on when you last renewed, this may be a breach of the T&C's in effect at the time of the previous registration so challenge it! I've now received a chargeback from my credit card. Easyspace/Internetters terms and conditions 2 years ago (when I last renewed the domain) stated they would renew 7 days before and provide notice, so by renewing 30 days ahead of time they have breached the contract and you are able to… Read Full Review

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★★★★★

“Exellence”

Written on: by Lowerlevel (1 review written)

Could not have been nicer, I did not feel rushed or patronized and we fixed the problem which was the important thing. I do think you need to look at your headsets as the audio quality was not great… Read Full Review

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★★★★★

“Email”

Written on: by Shaniao46 (1 review written)

I just set my email up using simple guides i was given after mailsetup. I would have had to call support if these were not avaliable… Read Full Review

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★★★★★

“They are good”

Written on: by celliottuk (1 review written)

It's a real delight to talk to support staff who know what they are talking about, are quick to find a fix, or escalate really thorny issues. Oh! that all support desks were like that. I hope Scotland doesn't go independent, 'cos if they do, I'll be talking to yet another offshore support department, never a great experience!!!!… Read Full Review

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★★★★★

“Email”

Written on: by ALCammeron (1 review written)

I love the email setup guide provided after you add a mailbox in the service centre. I set up my ipad in 2 min. Great service and staff… Read Full Review

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★★★★☆

“An excellent sevice, with very good help pages. As...”

Written on: by 133Daniel (1 review written)

An excellent sevice, with very good help pages. As always, the bog of passwords and the like is infuriating, but otherwise fine… Read Full Review

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★★★★★

“Subdomain”

Written on: by freddy-bish (1 review written)

I had to set up a subdomain for an event i was running, I found a guide that talked me through all the steps, its now working and i expect… Read Full Review

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