Written on: 04/08/2012
I purchased a hosting plan through Hosting Insiders a few days ago. After my payment via paypal I was to receive an email within 24 hours with the necessary information to log into my account. After 24 hours and no email or phone call regarding my account information, I decided to contact the company to find out what the delay was. Noticing that there is no listed phone number, I went ahead and sent an email via their contact form. It has been more than another 24 hours and I still have no account information nor have I received any kind of reply from their customer service department.
Being a pretty techy and internet savvy person, I am ashamed of myself for not looking into reviews nor making sure proper contact information was available before purchasing. I just filed a dispute through paypal and we will see how it turns out.
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