Written on: 22/02/2014 by gauumisaa (1 review written)
I'm sorry for my english and behavior but now i'm very angry.
I was purchase your VPS last 6 hours via my Paypal, after purchase chat with support to request fast verification. I live in Vietnam and have experience with this, cos i have purchase hostgator, bluehost and many other hosting provider. But your service too slow to process this. At this time is midnight and i'm tired, with other service only take 5 mins to process all thing. Then i give up for waiting your response, I go sleep.
In the morning i wake up and got email about login info. I try with ssh, not work. I try again with second IP, it work but seem VPS can't connect to internet, i try google hours to find solution. Then i chat to support again. Now I got answer is my VPS down. WHAT HAPPEN????? I just purchased a useless VPS? Then supporter create a new ticket and said me wait. I was told 2 supporter that I need VPS urgent.
Finally, I can't take this anymore. I request refund all my money as soon as possible
As rated by real users
" Fair enough " Read More
" Awful service and support - unreliable " Read More
" Tech Support resolved the issue on the phone " Read More
" Prompt, reliable support " Read More
" Great service " Read More