Support couldn't fix issues & gave conflicting responses

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alexiskennedy's review of Host Papa www.hostpapa.com

“Support couldn't fix issues and gave conflicting responses”

Written on: 06/03/2014 by alexiskennedy (1 review written)

We just got a mail saying: "Take 5 minutes, submit your positive HostPapa review to one of the sites below, and in return we'll give you up to $36 worth of HostPapa services!"

Unfortunately we just left HostPapa. We had weeks of complaining when we had 500 errors, and being told the issue was resolved. The fourth time we contacted support, we were told instead: "Your account has way to many connections for shared host you will need to looks at moving to a VPS or dedicated hosting account. Unfortunately at this time we only provide Shared hosting accounts."

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