Written on: 05/06/2014 by xdLittle481 (1 review written)
I am aghast that there are so many 'great support' reviews here. For me a long standing reseller for Heart, the 'email only' support is often lacking. Anything out of the norm takes an age to sort out an inevitably it is when it is most pressing! They have severely let me down an several occasions and that is the only thing that is making me transfer steadily to another provider..who I will not mention a here to ensure you realise that this is a genuine review not a big unnecessary hammer on Heart. It is such a shame as their systems are pretty damn good but I want...I NEED the reassurance of good support...and someone to actually talk too sometimes!!!!! Just when I really need it!
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