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4.1 / 5
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  • Value For Money

Guest's review of Heart Internet



Written on: 07/07/2013

On the website it states "Your First Year 3 Months Free", I did not realise this meant the equivalent of 3 months free for a year's subscription. So I got what I thought was a 3 months trial for their reseller and got billed for their first month.
Their customer service stinks and only get a response by one person by email and phone.
They tried to tell me that they have never offered a trial - I don't think it is very clear in their marketing.

Got a reseller now for less then a tenner excellent customer service and support.

Shove it Heart!!!!

  • Value For Money

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