Written on: 11/02/2013 by qwalk (1 review written)
I've been customer with Heart Internet for just a month now, and I am amazed by the support level they are offering.
My VPS panel was offline at a point, I wrote an urgent ticket and just 3 minutes later the support tech team helped me get it online again.
Also the average response time on normal support tickets (not marked urgent) is ~10 to ~30 minutes.
I am amazed by the level of support they offer, and I could recommend Heart Internet to anyone.
The pricing is a bit on the high end though, BUT you pay for what you get, and at Heart Internet you really get a great service.
For me a good customer service and support is the most important when it comes to choosing a hosting provider. I have been a customer at 6 other hosting providers, but this is absolutely the best you get.
heartinternet.co.uk
As rated by real users
"My friend recommended Storm to..." Read More
"Low cost hosting with priceles..." Read More
"Amazing Experience" Read More
"Hassle with Twitter - sorted!" Read More
"Lures customersin with cheap i..." Read More