30 failed checks in 1 week

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Patrickjt's review of Global Gold www.globalgold.co.uk

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“30 failed checks in 1 week ”

Written on: 09/11/2013 by Patrickjt (1 review written)

I have been with Global Gold for years. Last year matters went pear shaped with massive increases in outages. After several complaints matters improved. However November has been the worst ever with 30 failed checks at 30 minute intervals throughout the week last week on our website. However no notification or explanation from GG. Not exactly great service! I have a business to runaway and need reliable proactive suppliers.

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Globalgold_Websupport's Response to Patrickjt's Review

Written on: 11/11/2013

Hello,

I am sorry to hear about this. Whenever we have a known issue we do update our system status page to inform our customers and there are currently no known system errors. Please contact our technical support team via ticket or call us and we will be able to help get this resolved for you. We are here to help in any way we can.

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