emails received but no message

Freezone Internet www.freezone.co.uk
★★★★☆
4.3
From 254 reviews
86.0% of users recommend this

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Guest's review of Freezone Internet www.freezone.co.uk

“emails received but no message”

★★★★★

written by on 22/01/2014

I could not see the message although I could see some emails had been received. The member of staff was very helpful and used Teamviewer. He said everything was OK but it was not, so he said to ask the original sender to send an email again. It was checked and now working fine. Very helpful member of staff, I am not a computer buff. Thank you so much.Your customer service now, compared with some years ago, is fantastic.

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Freezone's Comment

Written on: 03/02/2015

We are really grateful for your kind words and the appreciation of our customer support services. Our staff is always available to walk the customers through technical steps.

Your reviews are indeed helpful for us in enhancing our services.

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