FreeParking - www.freeparking.co.uk Reviews

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★☆☆☆☆

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“Very unhappy customer!”

Written on: 01/03/2013

I am very disappointed, I have been using Freeparking for over 10 years with no problems and about a month ago I registered 2 new domain names through them only to find that they have taken my money and haven’t registered them at all. I sent in a support query and have received no response from them. In the meantime someone else has registered one of my domain names and the other I have had to register through another site. I am now looking into moving my existing domains to another... (read more)

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★☆☆☆☆

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“Fallen from grace”

Written on: 02/08/2012 by RAN5L (1 review written)

I have used freeparking.co.uk for over 10 years and have around 20 names registered with them. They were quite cheap and one of the first companies to provide a full diy control-panel interface. In the past they responded quickly to support requests which were signed either Sam or Max. However in the last few months I have been unable to get a response to a support problem despite a couple of reminders. It is as if they have simply left the building - or they are ignoring me; neither is... (read more)

Goethe's Response to RAN5L's Review

Written on: 27/10/2012

Yup, I agree. Ten years ago they were ahead of the game and I use to route all of my web related work through them. Now it seems as though the business has been allowed to deteriorate to where it's managed by one man and a dog from his bedroom (perhaps Max was the dog?).

No longer use them, and would recommend to avoid.

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Saracen65's Response to RAN5L's Review

Written on: 04/11/2012

Same here, I have 2 domains registered for 8 years and have just upgraded my phone to an iphone. Emails come in but can not be sent from the phone and my phone provider requires details from freeparking to change the phone settings to allow sending via my pop3 email. It has now been 9 days without a response from freeparking customer support, despite me registering 3 follow up support requests asking for assistance. Like you say, it's as if they've simply left the building. And with no other way of contacting them, my only alternative now is to move my domains elsewhere and suffer all the associated hassle.

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★☆☆☆☆

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“freeparking.co.uk AVOID THIS COMPANY LIKE THE PLAUGE!!!”

Written on: 26/05/2012 by robertgreenwood (1 review written)

I had been with freeparking.co.uk for almost two years. You sign up on line, set up your mail boxes and then the fun begins... This company regularly lost my e-mail messages, the mail servers were constantly down or not responding. My mailboxes and accounts were so messed up I had to move my e-mail over to gmail for several months. They are based in the USA, they have no published contact telephone line for technical support, sales or anything. They do not respond to any e-mails, or... (read more)