Very Disappointed with recent service

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FreeParking - www.freeparking.co.uk
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Alicia211's review of FreeParking - www.freeparking.co.uk

“Very Disappointed with recent service”

★☆☆☆☆

written by Alicia211 on 15/06/2015

I have a number of domains with Freeparking and for many years have had excellent service. This migration to a "new", "Better" system has been an unmitigated disaster .. I would like to say that I am sure they will sort it out, but for nearly a month I have been trying to manage my domains and sort out what now has to be a Business Email account but with absolutely no luck. The support team have tried, and I assume must just be swamped with complaints and queries as their service level has also dropped off.

To top it all today my mail accounts have ceased working as the 30 day limit to migrate has been exceeded. I feel I have no option but to move my domains to another provider.

Very disappointed.

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Andybest's Comment

Written on: 19/06/2015

Completely agree with this review, complete disaster of an upgrade. Ruined my email service, has been down now for 3 days now. Turns out that they didn't tell anyone that the new service reduces the number of mail forwarding you can have!!!!! Still I can't address this issue as the new, extra confusing control panel just generates an error. DO NOT USE THEM.

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