Written on: 02/08/2012 by RAN5L (2 reviews written)
I have used freeparking.co.uk for over 10 years and have around 20 names registered with them. They were quite cheap and one of the first companies to provide a full diy control-panel interface. In the past they responded quickly to support requests which were signed either Sam or Max.
However in the last few months I have been unable to get a response to a support problem despite a couple of reminders. It is as if they have simply left the building - or they are ignoring me; neither is acceptable. I used to complain that their site wouldn't let me login properly (kept sending me back to the password page) but this seems to be sorted now. In 2012 the site looks old-fashioned, doesn't work properly in Chrome, and doesn't seem to have had any development to speak of for several years.
My overall impression is that the owners just don't care any more.
Their renewal rates for .com are $26.99 (£17.38) per year, which is quite a lot when you have a few domains.
I have today decided that I want to transfer all of my domains to another registrar and I'm not relishing the prospect!