written by Noemiy29 on 04/10/2017
I just wanted to leave some feedback following my telephone call with the person I dealt with today at 12 noon.
I had a long-standing issue with my outgoing server since upgrading my OS last week.
I have been on several forums trying to resolve the issue and had some support via email with your customer services team too, but nobody could sort it out.
The person I dealt with showed great patience and determination in going through numerous options with me via the telephone, until finally the problem was solved.
I wanted to leave some positive feedback for the person I dealt with as his phone manner, technical knowledge and patience were exemplary.
Thank you!
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