Easily Is A Shambles

★★☆☆☆
2.4
36.0% of users recommend this
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HanaMcGinnis's review of Easily, www.easily.co.uk

“Easily Is A Shambles”

★☆☆☆☆

written by HanaMcGinnis on 07/02/2016

I have been an easily customer for over a decade and up to now I have been happy with their service. Unfortunately that all changed yesterday when my company had a total blackout on receiving emails. Unfortunately for me I have three separate domains held with easily and all of them were out from 9am until approx 2am the next day. Their was no live chat on Easily website and waited for over 40 mins to be told limited information from a customer service advisor. I would have expected better communication about the technical problems Easily were clearly experiencing and a more detailed response when I did eventually talk to one of your representatives. I am now looking to move all my domains as I have lost total confidence in Easily.

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