Daily www.daily.co.uk Review

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Iris395's review of Daily www.daily.co.uk

“I own .gasandelec.and for months it keeps going off...”

★☆☆☆☆

written by Iris395 on 07/03/2016

I own .gasandelec.and for months it keeps going off and they say there is nothing wrong with it internally but i need it seen externally , i have lost thousands in revenue because of these clowns .

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Raysupple's Comment

Written on: 17/06/2016

Hi,

We're really sorry to hear about your problems with your site.

Our teams have had a lot of correspondence with you, as our platforms have all been running optimally and your site is resolving fine (along with others on the same platform). We've tested this multiple times internally, externally and across multiple browsers and gone through our server logs with a fine tooth comb.

We don't doubt that you are seeing these problems, but they will be external to anything on our network. Please note that we have asked you to provide some further details so we can assist further (specific error messages you're seeing, your IP address etc.) but these haven't been forthcoming.

We'll do whatever we can to get a customer's website running, even if that's working on issues with your ISP or home/office network - but when it is external then we do need you to meet us half way.

Give us a call or drop us an email and we'll happily assist if you can respond to some of our requests.

As been said before as well, a great resource when you are seeing a problem on any site

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