Cloud Next - www.cloudnext.uk Reviews

★★★★★
4.6 / 5
91% of users recommend this
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Latest Reviews

★☆☆☆☆

“Lack of support”

Written on: 19/10/2014 by sarahsmith52 (2 reviews written)

Our website went down sometime before 22.23 on 18 October. There was no response from Cloud Next until 08.41 the following morning despite their promised 24/7 support. Through the day, response times were extremely slow and by 17.06 the problem was still not resolved. Now (19.30) there is no response from the so-called 24/7 support. This is appalling and totally unacceptable… Read Full Review

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★★★★★

“Excellent customer service, service ticket was dealt...”

Written on: 09/10/2014 by Amiraa409 (1 review written)

Excellent customer service, service ticket was dealt with quickly and efficiently. Easy to use site with a really intuitive layout. Would highly recommend to others. Easy to manage domains, hosting and servers all from one place… Read Full Review

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★★★★★

“Superb”

Written on: 01/10/2014 by Wayward (1 review written)

Superb service and product offering, even the wayward customer must return home… Read Full Review

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★★★★★

“Best Web Hosting Supplier And fantastic technical...”

Written on: 12/09/2014 by leidyoc (1 review written)

Perfect company, I am using their hosting services for few years now and I never had any trouble. Their support team is brilliant! their responds are so fast! and so many times their patience have been amazing! I cant be happier! after having so many bad experiences with other providers I feel very fortuned to host my websites with such of fantastic company!… Read Full Review

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★★★★★

“It's all down to the service support”

Written on: 23/08/2014 by McClellan427 (1 review written)

No being technical minded I find Cloud Next superb when things go wrong. and belive me they do. They are so fast to get you up and running in no time. … Read Full Review

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★★★★★

“ Outstanding value and excellent customer service”

Written on: 05/07/2014 by JustusFigueroa (1 review written)

We have been with Cloudnext for over 2 years now. We had enough of our last hosting provider as the customer service was shocking to say the least. (They bumped up the prices for renewing domains quite often amongst other things) My colleague and I shopped around for a new host and after reading many positive reviews AND asking a plethora of questions on forums we decided to move to Cloudnext. Our hard work paid off as Cloudnext have proved themselves to us over the years time and time… Read Full Review

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★★★★★

“Can't praise enough”

Written on: 22/06/2014 by 345Almeida (1 review written)

I had some major issues with changing an A name and domain mapping, but they patiently guided me through the whole thing and sorted the problem. The ticket desk response was so fast it was almost like an online chat. After using other companies who would often make me wait days for a response this was really quite refreshing. Highly recommended… Read Full Review

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★★★★★

“A reliable and very supportive hosting.”

Written on: 18/06/2014 by DenzilDog (1 review written)

I find Cloudnext to be a really good company - I have 19 websites with them and for a start these are up and available nearly all the time - down time hardly exists that I can find. The other thing though is just how good their support system is. None of this business of waiting for hours or longer if something does occur you need help on. Although done on support tickets generally any query is handled within minutes - i.e. you are almost having a direct conversation. Been with them for a… Read Full Review

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★★★★☆

“mach 5”

Written on: 07/06/2014 by GaelCox (1 review written)

The fastest support ever not only in webhosting but fastest i ever experienced customer support, webdesigners need this fast support, answers usually within 5 minutes, and answers are helpfull that too!… Read Full Review

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★★★★★

“Excellent overall value for money AND quality support too!”

Written on: 27/05/2014 by itfidds (1 review written)

We host, on behalf of clients, several domains with Cloud Next. Not only is the hosting excellent value for money but we have also received good support - we have never waited more than 15 minutes for an initial response. Availability has so far been excellent with uptime in excess of 99.8% for all of the sites that we host. In our experience website response times are better that most shared hosting services. All in all we would highly recommend Cloud Next… Read Full Review

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★★★★★

“So far so good”

Written on: 27/05/2014 by webbadger (1 review written)

So far Im very happy with the hosting. Seems to be stable. I nearly 100 sites with them. The back up is quite expensive. A paid 'one time option' in case of disaster would be reasuring. Eg other compainies would charge £25 to restore a site… Read Full Review

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★★★★★

“Efficient, friendly, and fast.”

Written on: 19/03/2014 by 428Parker (1 review written)

I have been using Cloudnext for web hosting for a couple of years now and have always been impressed by their customer and technical support. It's not often that I have a problem, and those are mostly minor things, but when I do their support department get it sorted in no time at all. The best thing about the process is that they answer support queries almost immediately. I would certainly recommend them to others… Read Full Review

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★★★★★

“Best Customer Service Ever”

Written on: 17/03/2014 by kiloloco (1 review written)

Customer services in the U.K has deteriorated really bad specially with the introduction of foreign customer service teams. I had to approach Cloudnext support Team about five times now and every time I have been totally and utterly impressed with their quick response and always to my satisfaction, just wishing that every company i deal with had the same professional personnel as them. E.R… Read Full Review

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★★★★☆

“Review of Hosting Service”

Written on: 14/03/2014 by rodnixon (1 review written)

I have just ported a site to CloudNext from another server and I am pleased and impressed with the facilities and the responses to support tickets. I ftp'd the files, imported the databases, backed up, deleted and restored the site, and now it's live with the DNS currently propagating. It was almost textbook… Read Full Review

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★★★★★

“Excellent support & cheap, reliable hosting”

Written on: 22/02/2014 by posfeet (1 review written)

I've been with CloudNext for a little over a year now and have found them to be excellent. I'd been paying twice as much for hosting 1 website, as I am for 4 now. I've found the tools provided in the hosting service to be invaluable but the outstanding part of the service is the support. They are super-responsive, super-efficient and well... just plain super. Recently, I had a query with a Wordpress blog I'd attached to my website and, for a very small fee, this was sorted out for me… Read Full Review

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★★★★★

“Reliable and Responsive”

Written on: 05/02/2014

I've been with Cloud Next for over a year now and their service is well-priced and reliable, with excellent customer support. I've regularly contacted them late at night or over the weekend with a query and, although they're not always as quick to respond, more often than not there's a response within a few minutes, and it usually gets straight to the point. I can't fault them and wouldn't hesitate in recommending them… Read Full Review

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★★★★★

“very prompt service”

Written on: 11/01/2014 by jimbodad (1 review written)

I cannot recommend the service and knowledge of the technical team at cloud next. Problem reported and solved within an hour. Very impressed… Read Full Review

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★★★★★

“Best Hosting and Support”

Written on: 09/01/2014 by kevtheislander (1 review written)

Having used previous providers for hosting and registering domains, I have found that good support is hard to come by until I found Cloud Next. Every issue or query I have had with any of my domain names has been addressed superbly. I asked every question I could think of to understand their system (due to the poor service of previous suppliers) and could not find one fault with this company. The price is very competitive compared to other major players in their field but the quality of… Read Full Review

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★★★★★

“Fantastic service and extremely helpful customer service”

Written on: 06/01/2014 by IEAElectrical (1 review written)

I wish I had gone straight to cloudnext to host my website, Their customer service team are absolutely brilliant, they have answered all my technical questions virtually instantaneously and have even fixed issues for me, what more could you ask for? A quick and reliable service for not alot of money! … Read Full Review

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★★★★★

“Spot on!”

Written on: 03/01/2014 by Iobanye (1 review written)

Very Helpful Very Prompt Very Accurate and affordable - It just works! and I love these guys...I would recommend them to anyone!… Read Full Review

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