Cloud Next - www.cloudnext.uk Reviews

★★★★★
4.8 / 5
96% of users recommend this
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Latest Reviews

★★★★★

“Great service, great value”

Written on: 26/03/2015 by Bairdwo411 (1 review written)

I have several ventures and customers that depend on Cloud Next's hosting and VPS. Their support is outstanding - I think the longest they've ever taken to resolve an issue is 4 hours. The shortest was under 5 minutes, all from posting a support ticket online. Highly recommended… Read Full Review

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★★★★★

“Great service, great value”

Written on: 24/03/2015 by putt1ck (1 review written)

I have several ventures and customers that depend on Cloud Next's hosting and VPS. Their support is outstanding - I think the longest they've ever taken to resolve an issue is 4 hours. The shortest was under 5 minutes, all from posting a support ticket online. Highly recommended… Read Full Review

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★★★★★

“Continued great service and support”

Written on: 17/02/2015 by TVWhenAway (2 reviews written)

I have previously reviewed Cloud Next and wanted to again add how happy I am with them. I recently had an issue with our vps which meant that we needed assistance.. Cloud Next were on hand to both quickly respond to our support requests and to get the issue resolved - excellent support and service and wanted to say thank you!!! (the continued excellent value for money is worth a mention also!!)… Read Full Review

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★★★★★

“I have 10 websites with them and I been their client...”

Written on: 17/02/2015

I have 10 websites with them and I been their client for 5 years now.The customer service is fantastic they usually reply to your tickets in usually less then an hour!The quality of service is one of the best on the market… Read Full Review

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★★★★★

“Support is outstanding”

Written on: 12/02/2015 by Cailyn155 (1 review written)

I have used CloudNext for a few years now and am constantly impressed by the speed and level of support given. My feeling is that they keep trying with you until your issue is sorted. Even if my question is a bit basic, they deal with it professionally. 10/10!… Read Full Review

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★★★★★

“Just fantastic customer service”

Written on: 11/02/2015 by PatGibbs (1 review written)

I have two VPSs with CloudNext, and both have been excellent purchases. I'm a web designer rather than a server tech, but CloudNext have been hugely helpful with all my setup and DNS queries. I usually have questions answered within 10mins, even at nighttime after I've accidentally crashed everything and need urgent help! Couldn't hope for better service - massively impressed!… Read Full Review

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★★★★★

“Support second to none!!”

Written on: 04/02/2015 by TaniaMartinez121 (1 review written)

I had a problem which I didn't think could be fixed. Cloud Next came to my rescue and solved the problem for me and in a very short period of time. I would not change my hosting from Cloud Next who I have now had an account with for around 4/5 years. This is not the first time they have got me out of a very sticky situation. The technicians are extremely knowledgeable and always help with any problem they can… Read Full Review

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★★★★★

“Top Host with Top Support”

Written on: 08/12/2014 by n.g. (1 review written)

The control panels at CloudNext allow me to do most things but if not and I require support these people seem so responsive. I have a reseller account with them and two VPS virtual servers. Top Marks… Read Full Review

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★★★★★

“I've been using Cloud Next for years and they are great!”

Written on: 25/11/2014 by JeremyWright (2 reviews written)

I have around 20 different domains with Cloud Next Ltd and several hosting packages. Firstly, the prices are excellent. When I tell people how little I pay for hosting and domains they sometimes don't believe how great value it is. I genuinely don't think you can beat Cloud Next pricing. Secondly, the customer support is second to none. I always believe you can judge a company by how well they answer any questions and issues. Whenever I have had to submit a support ticket (usually because I… Read Full Review

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★★★★★

“Great service and great support”

Written on: 21/11/2014 by Jb2014rc (1 review written)

I have been using Cloud Next for just under a year to host a small hobby website. I moved to them due to bad experiences with my previous host. Setting up was easy and they transferred my website as part of their transfer service. When I have needed assistance or have a question they have been super quick to reply and more than helpful - sometimes doing more than what was asked to help me. I would highly recommend Cloud Next and look forward to renewing and continuing to use them. J… Read Full Review

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★★★★★

“Satisfied Customer”

Written on: 20/11/2014 by RichardSunday (1 review written)

I've been with cloud next about three years since I scaled down my own hosting servers as my work direction changed, they have been very good and I've always had efficient feedback from their support system (even at random out of office times) I've recommended them to friends who needed to be in control of their own hosting set-up's and I've had the cheek to chop and change my plans which cloud next have been patient and courteous about The control panel is easy to use and has a great one… Read Full Review

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★☆☆☆☆

“Lack of support”

Written on: 19/10/2014 by sarahsmith52 (2 reviews written)

Our website went down sometime before 22.23 on 18 October. There was no response from Cloud Next until 08.41 the following morning despite their promised 24/7 support. Through the day, response times were extremely slow and by 17.06 the problem was still not resolved. Now (19.30) there is no response from the so-called 24/7 support. This is appalling and totally unacceptable… Read Full Review

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★★★★★

“Excellent customer service, service ticket was dealt...”

Written on: 09/10/2014 by Amiraa409 (1 review written)

Excellent customer service, service ticket was dealt with quickly and efficiently. Easy to use site with a really intuitive layout. Would highly recommend to others. Easy to manage domains, hosting and servers all from one place… Read Full Review

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★★★★★

“Superb”

Written on: 01/10/2014 by Wayward (1 review written)

Superb service and product offering, even the wayward customer must return home… Read Full Review

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★★★★★

“Best Web Hosting Supplier And fantastic technical...”

Written on: 12/09/2014 by leidyoc (1 review written)

Perfect company, I am using their hosting services for few years now and I never had any trouble. Their support team is brilliant! their responds are so fast! and so many times their patience have been amazing! I cant be happier! after having so many bad experiences with other providers I feel very fortuned to host my websites with such of fantastic company!… Read Full Review

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★★★★★

“It's all down to the service support”

Written on: 23/08/2014 by McClellan427 (1 review written)

No being technical minded I find Cloud Next superb when things go wrong. and belive me they do. They are so fast to get you up and running in no time. … Read Full Review

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★★★★★

“ Outstanding value and excellent customer service”

Written on: 05/07/2014 by JustusFigueroa (1 review written)

We have been with Cloudnext for over 2 years now. We had enough of our last hosting provider as the customer service was shocking to say the least. (They bumped up the prices for renewing domains quite often amongst other things) My colleague and I shopped around for a new host and after reading many positive reviews AND asking a plethora of questions on forums we decided to move to Cloudnext. Our hard work paid off as Cloudnext have proved themselves to us over the years time and time… Read Full Review

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★★★★★

“Can't praise enough”

Written on: 22/06/2014 by 345Almeida (1 review written)

I had some major issues with changing an A name and domain mapping, but they patiently guided me through the whole thing and sorted the problem. The ticket desk response was so fast it was almost like an online chat. After using other companies who would often make me wait days for a response this was really quite refreshing. Highly recommended… Read Full Review

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★★★★★

“A reliable and very supportive hosting.”

Written on: 18/06/2014 by DenzilDog (1 review written)

I find Cloudnext to be a really good company - I have 19 websites with them and for a start these are up and available nearly all the time - down time hardly exists that I can find. The other thing though is just how good their support system is. None of this business of waiting for hours or longer if something does occur you need help on. Although done on support tickets generally any query is handled within minutes - i.e. you are almost having a direct conversation. Been with them for a… Read Full Review

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★★★★☆

“mach 5”

Written on: 07/06/2014 by GaelCox (1 review written)

The fastest support ever not only in webhosting but fastest i ever experienced customer support, webdesigners need this fast support, answers usually within 5 minutes, and answers are helpfull that too!… Read Full Review

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