Cloud Next - www.cloudnext.uk Reviews

★★★★★
4.7 / 5
125
94% of users recommend this
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Latest Reviews

★★★★★

“Cloud Next Technical Support”

Written on: 25/11/2016 by chScott446 (1 review written)

I now have 3 sites hosted with Cloud Next. I recently bought new design software and was struggling to use the Ftp on the software. Technical support where very patient, replying very promptly till late in the evening. It was my mistake I hadn't noticed the reveal password on the hosting panel was different to the hosting panel login password Doh !!! But they didn't patronise me and where very helpful. I wish I had contacted them sooner. Thank you… Read Full Review

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★★★★★

“Excellent service and VFM”

Written on: 23/11/2016

I've been with Cloud Next since 2010 as a reseller. Excellent value for money and service. Don't be put off by there being no 'phone support — their ticket system is first rate. Highly recommended… Read Full Review

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★★★★★

“Great web host”

Written on: 11/11/2016 by RichardAlpha (2 reviews written)

Best web host I have used. Great features and great control panel to administrate. When I got in to difficulties (due to my lack of knowledge) the helpdesk efficiently sorted out my issue for me… Read Full Review

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★★★★★

“First Class Hosting”

Written on: 28/09/2016 by mandrews49 (1 review written)

I can't speak too highly about Cloud Next. They're hosting four of my domains flawlessly and their Technical Support team is second to none. I occasionally ask for something to be changed (recently it was because BTInternet email was being bounced) and their response is immediate. Highly, highly recommended… Read Full Review

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★☆☆☆☆

“Terrible Support & Hosting”

Written on: 20/09/2016 by 350Flynn (1 review written)

I had a reseller account with cloud next and hosted a number of my clients WordPress websites on their servers. After hosting my websites for about a year with no problem, a number of the WordPress websites were hacked and CloudNext disabled the sites. CloudNext support offered no help what so ever in determining how the websites were hacked and have put no measures into place to prevent it from happening again. Because of this I have moved all of my clients websites to another hosting… Read Full Review

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★★★★★

“Reliable Quality Internet Hosting Services ”

Written on: 02/09/2016 by Stricklandzb42 (1 review written)

Having been with Cloud Next for over 5 Years now as a developer with several sites I can say that the services are excellent - Quick response to queries and support backup. On the rare occasion with Server problems, quick to notify and correct the problem. Helpful over the telephone and support ticket quick to reply. Cloud Next Control Panel management facilities are good and the individual website Hosting Control Panel offers a good range of facilities - FTP security lock out - email… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 19/07/2016 by Whiterw296 (1 review written)

On behalf of my clients I have been using CloudNext for a number of years. During this time I have made many requests to their support team and every time they have provided a great response, in most cases exceeding my expectations. CloudNext have never tried to up-sell their products to me, and when I recently downgraded to a cheaper product they still provided me with the fantastic support that I have become accustomed to. I would highly recommend CloudNext for web hosting and email… Read Full Review

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★★★★★

“Great support ”

Written on: 08/06/2016 by rebeccajamesuk (1 review written)

We needed some hosting and a domain name for our new business and after getting a recommendation from a friend we signed up with Cloud Next. The help we received from the sales team before the signup was excellent, you could actually speak to someone in the UK! After signup contacting the support team was very easy and the replies were very quick… Read Full Review

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★★★★★

“Very good so far”

Written on: 02/06/2016 by MarkSpr (1 review written)

I was recommended CloudNext by a developer friend to support by growing internet services business Sproul Digital Limited. I'm very impressed by the quality and speed of their customer service and the overall quality of their hosting service meets my expectations. Very happy… Read Full Review

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★★★★★

“Superb Service”

Written on: 16/03/2016 by wankypooh (1 review written)

The quality of customer service like this is very rare. Always there to help even when you don't fully understand what it's all about, they take control and do it for you. I've never had any down time and the speed is exactly what I want and expect. Wonderful company and even more wonderful service. Thank you… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 12/03/2016 by Jett384 (1 review written)

The customer service here is second to none. They exceed what I have come to expect from hosters. Issues/help requests are responded to swiftly and tickets are updated regularly, sometimes to just keep you in the loop of what is happening with 3rd parties. Availability is also very good. … Read Full Review

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★★★★★

“Great customer service”

Written on: 04/03/2016 by Kidd349 (1 review written)

Great costumer service. Has more than 5 issues so far, and all of them has been resolved very quickly. Helpful and reliable for my business. Thanks guys. Regards, Pavel Suits U Cleaning Services… Read Full Review

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★★★★★

“Great customer service”

Written on: 17/02/2016 by MrTheShar (1 review written)

I have been with Cloudnext for the past 4 years and I their performance has been fantastic. On the very VERY rare occasions when I have had call to ask for support I have had extremely prompt response, even quite late into the evening. I manage a couple of sites that are income generating for my clients, so service like this is of great importance. Would recommend Cloudnext to any web developers… Read Full Review

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★☆☆☆☆

“Unreliable, slow servers and frequent downtime.”

Written on: 11/02/2016 by xrSweeney425 (1 review written)

Sadly although their response to issues is extremely fast, the issues themselves are far too frequent. We suffer far too many problems with our site either being slow to load (nothing to do with the site design I might add), or not available at all. Our entire company website has been down for 2 days now and still no suggestion as to when it will be back up again. No ability to switch to a back up system. Nothing. This is completely unacceptable. There also appear to be no SLA's for… Read Full Review

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★★★★★

“Wonderful and very happy!”

Written on: 03/02/2016 by stephensebcorp (2 reviews written)

I have been using Cloud Next only for a short period of time (approx 6 months) but in that time I have been more than happy with the service I have received as well as the features and pricing of their services. Their staff always are quick to reply to any questions and always polite with detailed responses allowing me to get on with the business of running my company. Their pricing and renewals system is clear and easy to use ensuring if I don't want to continue with a service - and not be… Read Full Review

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★★★★★

“Amazingly fast and professional customer service!”

Written on: 27/11/2015 by Kirk12 (1 review written)

I would definitely recommend these guy! They are extremely knowledgable, its like the programmer/developers are the support!! You are sure to be dealing with the right people if you have any technical issue. There customer service is impressing and there has been no downtime on their hosting services!!… Read Full Review

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★★★★★

“Superb support”

Written on: 06/11/2015

Any time I have an issue or question regarding one of my hosted sites, I get a prompt response. I like that these guys are in the same time zone as me - the UK. The first hosting company I used were based in America which made support difficult even if they were good. They are helpful and never make me feel like I've asked a stupid question. If they don't know, they quickly pass the request on to someone else. My issues/questions get resolved 100% of the time and within a short space of… Read Full Review

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★★★★★

“Excellent hosting”

Written on: 07/10/2015 by Tectonic (1 review written)

Great value, functionality, support. I have multiple sites there using various products and I highly recommend Cloudnext… Read Full Review

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★★★★★

“Five Years a Happy Customer”

Written on: 30/09/2015 by seangabb (1 review written)

I began dealing with Cloudnext in 2010, when I set up my author website. The service was first rate, and very economical. Last year, I did what I should have done in 2010, and moved my two other websites there. Again, first rate service, and economical. Tonight, I set up a new business via Cloudnext. Yes, five years a happy customer!… Read Full Review

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★★★★★

“Great product, service and exceptional customer service”

Written on: 30/09/2015 by xnMcKee87 (1 review written)

I have been a WEBSITE hosting reseller since 2007 and I have utilized 3 different hosting service providers. I have found Cloud Next to be the best provider to date because of their great products, almost instant support service, exceptional customer service under a great value for money reseller package… Read Full Review

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