Cloud Next - www.cloudnext.uk Reviews

★★★★★
4.7 / 5
112
95% of users recommend this
  • Value For Money

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Latest Reviews

★☆☆☆☆

“Unreliable, slow servers and frequent downtime.”

Written on: 11/02/2016 by xrSweeney425 (1 review written)

Sadly although their response to issues is extremely fast, the issues themselves are far too frequent. We suffer far too many problems with our site either being slow to load (nothing to do with the site design I might add), or not available at all. Our entire company website has been down for 2 days now and still no suggestion as to when it will be back up again. No ability to switch to a back up system. Nothing. This is completely unacceptable. There also appear to be no SLA's for… Read Full Review

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★★★★★

“Wonderful and very happy!”

Written on: 03/02/2016 by stephensebcorp (1 review written)

I have been using Cloud Next only for a short period of time (approx 6 months) but in that time I have been more than happy with the service I have received as well as the features and pricing of their services. Their staff always are quick to reply to any questions and always polite with detailed responses allowing me to get on with the business of running my company. Their pricing and renewals system is clear and easy to use ensuring if I don't want to continue with a service - and not be… Read Full Review

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★★★★★

“Amazingly fast and professional customer service!”

Written on: 27/11/2015 by Kirk12 (1 review written)

I would definitely recommend these guy! They are extremely knowledgable, its like the programmer/developers are the support!! You are sure to be dealing with the right people if you have any technical issue. There customer service is impressing and there has been no downtime on their hosting services!!… Read Full Review

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★★★★★

“Superb support”

Written on: 06/11/2015

Any time I have an issue or question regarding one of my hosted sites, I get a prompt response. I like that these guys are in the same time zone as me - the UK. The first hosting company I used were based in America which made support difficult even if they were good. They are helpful and never make me feel like I've asked a stupid question. If they don't know, they quickly pass the request on to someone else. My issues/questions get resolved 100% of the time and within a short space of… Read Full Review

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★★★★★

“Excellent hosting”

Written on: 07/10/2015 by Tectonic (1 review written)

Great value, functionality, support. I have multiple sites there using various products and I highly recommend Cloudnext… Read Full Review

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★★★★★

“Five Years a Happy Customer”

Written on: 30/09/2015 by seangabb (1 review written)

I began dealing with Cloudnext in 2010, when I set up my author website. The service was first rate, and very economical. Last year, I did what I should have done in 2010, and moved my two other websites there. Again, first rate service, and economical. Tonight, I set up a new business via Cloudnext. Yes, five years a happy customer!… Read Full Review

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★★★★★

“Great product, service and exceptional customer service”

Written on: 30/09/2015 by xnMcKee87 (1 review written)

I have been a WEBSITE hosting reseller since 2007 and I have utilized 3 different hosting service providers. I have found Cloud Next to be the best provider to date because of their great products, almost instant support service, exceptional customer service under a great value for money reseller package… Read Full Review

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★★★★★

“Good web hosting”

Written on: 17/09/2015 by SullivanSinclair470 (1 review written)

We have had a (light) website hosted with CloudNext for a couple of years. It is always available and so far has never been crashed. Good and reliable hosting. Hope to continue with CloudNext… Read Full Review

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★★★★★

“CN saved my site”

Written on: 02/09/2015

I was having major problems with my phpBB3 forum, which has nearly 3000 members who post regularly. A member of my admin accidentally deleted part of the forum and lost lots of data from the database. I tried to restore but I had problems because the back up I made using the forum software was not a full back up. Cloud next stepped in and sorted it all out for me. Thank you CN… Read Full Review

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★★★★★

“Great value, great hosting, excellent support”

Written on: 08/07/2015 by redguerrilla (1 review written)

We're a creative design agency based in Selby, North Yorkshire and we've been using Cloud Next's reseller account for hosting our clients' websites and they are awesome. With great, speedy support, should you run into trouble you'll know that they're on hand to help you out really quickly and efficiently. We've been using Cloud Next for a couple of years and their WordPress hosting, VPS servers and other hosting areas are really easy to use and even their shared hosting is very quick for all… Read Full Review

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★★★★★

“Great and fast service”

Written on: 03/07/2015 by OnePrint (1 review written)

After having a problem with my current web developer and web hosting i have approach these guys with request for a new web hosting and help to install my files onto a server. within couple of hours my site was up and running. Whole process was very easy and i have received awesome support. web site is now live and all works. Great service. thank you again… Read Full Review

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★☆☆☆☆

“Unhelp staff”

Written on: 02/07/2015 by neweros (1 review written)

Unfortunately, I have got VPS account with them and every other day I get error messages and when I request customer support to fix the isse they asked for extra payment which is not my fault if something is worng at their end… Read Full Review

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★★★★★

“Great Support”

Written on: 29/06/2015 by aslltd (1 review written)

I have recently taken over the website for our company and wanted to move all of our websites to one location. I have not dealt with the domain and hosting side of the websites before so I made a phone call to Cloud Next and they were very helpful and pointed me in the right direction. Once my account was setup I had some issues connecting to the FTP servers via dreamweaver (turns out I missed a step in unlocking the FTP account) - I created a support ticket and received replies within minutes… Read Full Review

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★★★★★

“The Best Business Support in All Aspects of Hosting ”

Written on: 15/06/2015 by SEOWEB (1 review written)

We trawled the internet for the best hosting company for our second business. We had had very poor service and customer support from previous hosting companies. We took a gamble on Cloudnext and are very pleased we did. Without their prompt, professional and helpful service we could not have overcome the various problems we had at our own end. We are an SEO and Web Design company and have been with Cloudnext for a total of approx 6 years with both companies. Absolutely need to stay with… Read Full Review

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★★★★★

“Fantastic Supportive Host!”

Written on: 14/05/2015 by Smith185 (1 review written)

I'm new to Cloud Next and was having some difficulty with my site. I mailed them and within a half hour, I received a response. My site had some bugs and they helped me navigate my way to getting back on track, swiftly and without being condescending. I would highly recommend!… Read Full Review

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★★★★★

“Outstanding Customer Support”

Written on: 06/05/2015 by speedrebel (1 review written)

I recently needed to split up a hosting package and downgrade my package. I contacted cloudnext online support and it was done hassle free for me in under 30 minutes from writing my initial message.. Simply outstanding… Read Full Review

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★★★★☆

“Cloud Next Is Great!”

Written on: 27/04/2015

I have been a customer with Cloud Next for two weeks now. They were recommended to me by a business collegue. Firstly their reseller package is great and value for money. Whilst I will alway prefer phone support, their ticket system is very effecient and helpful. They have been very keen to help me resolve issues and actually suggest solutions as apose to giving you the easiest option. Although I'm a new client of theres I have been very pleased with the service thus far… Read Full Review

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★★★★★

“i've been with Cloudnext since the beginning, around 5...”

Written on: 24/04/2015 by infn (2 reviews written)

i've been with Cloudnext since the beginning, around 5 years now. I have yet to see them do anything wrong. The prices are very competitive, support is fast and useful, services are appropriate and easy to config. happy to recommend to anyone who needs VPS, Hosting, Domains or email services! Only thing missing is chat support… Read Full Review

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★★★★★

“Great service, great value”

Written on: 26/03/2015 by Bairdwo411 (1 review written)

I have several ventures and customers that depend on Cloud Next's hosting and VPS. Their support is outstanding - I think the longest they've ever taken to resolve an issue is 4 hours. The shortest was under 5 minutes, all from posting a support ticket online. Highly recommended… Read Full Review

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★★★★★

“Great service, great value”

Written on: 24/03/2015 by putt1ck (1 review written)

I have several ventures and customers that depend on Cloud Next's hosting and VPS. Their support is outstanding - I think the longest they've ever taken to resolve an issue is 4 hours. The shortest was under 5 minutes, all from posting a support ticket online. Highly recommended… Read Full Review

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