Written on: 19/09/2012 by richmilns (1 review written)
I've just taken on a cloud server package with CWCS running Plesk 11. It's a CLOUD-2440 solution (4x vCPU, 6GB RAM) running Ubuntu 12. I also have their 'Gold' support package.
I have filed 10 support tickets with them already (for things like migrating websites from previous versions of Plesk, help with updating Ubuntu and configuring software installed such as the firewall) and each time I have received a prompt reply which has solved the ticket first time round.
We had an initial hiccup - they provisioned the wrong operating system on the server, but this was resolved within 36 hours.
The really excellent thing about CWCS is that they have offerred me use of their anti-spam Barracuda solution so the load on my server should decrease and my clients should get less spam as a result.
Overall it seems like an incredibly good value solution that is feature packed and performing well so far. I'm still migrating sites over to the solution but it does seem to be performing well so far.
As rated by our community of reviewers
" Excellent Support and Response Time " Read More
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Written by craigbaines
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Written by Mortensen33