Written on: 03/04/2012 by Matt_Probert (2 reviews written)
I have been an IT professional since 1982, I used to be a third-level support technician (a real backroom boffin) and I am still a developer, so I know my onions so to speak!
Having hosted a VERY serious web site since 1993 which does over 2 million page views every month I have used many hosting companies over the years, both in the UK and abroad, shared, virtual and dedicated.
I currently have a dedicated Linux server with CWCS which I have been renting for over three years. During that time I have had a couple of minor problems, mainly of my own doing (no one is an expert on everythring) and have found the CWCS support staff to be fast and efficient in sorting them out for money, at no charge even when the problem was not of their doing!
The infrastructure is fast, the server is fast (not the world's fastest, but then I don't pay the highest rental either) and reliable (at the time of writing my server has been up continuously for 650 days, and the last down time was a few seconds for a reboot at my request).
I receive a call every year from the customer support department checking I am happy, which is a nice touch. Not too often to be "spam" but sufficiently frequent to remind me they do want my continued business.
I have no hesitation in recommending CWCS to any web site.
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