5quidhost Review

9-10 St Andrew Square, Edinburgh, EH2 2AF
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Guest's review of 5quidhost www.5quidhost.co.uk

★☆☆☆☆

“should have sent email to reset passwords instantly,...”

Written on: 09/08/2013

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should have sent email to reset passwords instantly, takes too long

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By 5Quidhost

Written on: 09/08/2013

The automatic and instant 'Password Reset' option on our control panel does actually send an e-mail immediately to initiate the reset process.

Did you use the automatic option, or contact support for the reset (the latter would be processed in accordance with our 1 hour support response target).

Perhaps your e-mail program has a long check-interval set (or the automatic e-mail was filtered out as spam/junk)?

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Globelink_Admin's Comment

Written on: 20/08/2013

Does not sound like the 5quid service I know and like (too butch to say love). As I see it, three possibilities:

1) email is stuck in spam
2) did not use password reset link
3) dishonest competitor posting negative review

or all the above. My guess would be 3).

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