Appalling Customer Service

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toLake357's review of 1and1 www.1and1.co.uk

★☆☆☆☆

“Appalling Customer Service”

Written on: 26/03/2014 by toLake357 (1 review written)

Our company received a chaser for payment of an invoice that we never received. I have been chasing for a copy of the invoice before I pay but have tried unsuccessfully now for over 2 months. 1&1 have now referred this to a debt collection agency and charged a late payment fee. I have repeatedly asked them to send me the invoice but they won't.
Do not use them, their service is appalling.

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