SCAM - But Used to be a Good Company :(

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thefraj's review of 1and1 www.1and1.co.uk

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“SCAM - But Used to be a Good Company :(”

Written on: 19/10/2013 by thefraj (1 review written)

Avoid this company like the plague - I signed up with them 5 years ago - back then they were a GOOD company that provided a decent, reliable service. They gradually got worse and worse and the crunch came last month when they took my websites down despite (1) Had a direct debit in place (2) had sufficient funds. They didn't take their payment, and are now threatening to sell to debt collection agency Despite me since trying to call up to pay by card or arrange another payment method they now say there are NO way they can take paymentWHAT KIND OF A COMPANY IS THIS? IT took two weeks for their billing department to reply by email, and their phonelines are rarely ever open. I have since taken to tweeting them and facebooking them to get their attention, save yourself the hassle!

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