Dishonest, untrustworthy, do not give them your bank details

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Carots's review of 1and1 www.1and1.co.uk

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“Dishonest, untrustworthy, do not give them your bank...”

Written on: 30/05/2013 by Carots (1 review written)

Please think twice before signing up for any contract. Do not give them your bank details. 1&1 will call you offering you a 30 day free trial and then enter you into a fixed 12 month contract for something you didn't ask for, refuse to give you a refund for cash they have taken without authorisation and then send you round in circles trying to cancel it.

I have contacted Watchdog regarding my dispute with 1&1!

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Derekaorr's Response to Carots's Review

Written on: 06/06/2013

i second this review as I have had the exact same problems where all i wanted to do was register a domain then found they had automatically added me to a website builder package with a minimum 12 month contract for a package i didnt want. Even before i realised they had put me on 12 month contract without consent they have made cancellation extremely difficult and i have many more issues with them but please dont touch this company as they are criminals as far as im concerned. in fact i wouldnt even give them a 1 star. they also dont respond to complaints.

would appreciate how you get on with watchdog as i think i will go down that route as dont know who else to report them to?

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Josephelsworth's reply to Derekaorr's Comment

Written on: 11/06/2013

I am going through this exact same thing right now and am in process to transfer to Network Solutions. God please help me. :)

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