Written on: 21/03/2013 by beccalim (1 review written)
I am extremely disappointed and feel very cheated that 1&1 have signed me up to the MyWebsite package without my authorisation. They are currently literally stealing my money for a service I never wanted and never use! As I explained during the unsolicited phone call, this is not a service that I would be interested in using at the moment as I don’t have the money and so it wouldn’t really be viable but I would be happy to receive some information. Apparently this was taken as an authorisation!! And now I am signed up for a year, where they are literally stealing £70 from my account every 3 months for a service that I didn’t want and never use. Despite numerous phone calls and emails, I have been shamefully ignored, which has been highly distressing and very frustrating to say the least. They are refusing even to provide me with a recording of the phone-call with the alleged “authorisation”. I find it bizarre for a company to take such a stance with its customers and even quite disgusting. I WOULD STRONGLY RECOMMEND THAT PEOPLE AVOID THIS COMPANY AT ALL COSTS!
As rated by real users
"Always There To Support & Advise " Read More
"Dependable, Reliable, Trustworthy" Read More
"Top notch stuff from these guys" Read More
"Best Hosting Yet and Amazing S..." Read More
"Took money they hadn't earned ..." Read More