Written on: 16/08/2012 by OcUKGilly
Took out a trial period with 1&1 so I could set a private website up for a club my Dad is a member of. The club then decided they didn't really want a website so I cancelled whilst in the trial period.
Took one phone call, got through to a very polite American male, spent 1 or 2 minutes on hold after telling him I wanted to cancel and he carried out the cancellation there and then. He said I'd get an email confirming cancellation, it arrived 30 seconds later.
All in all they did exactly what they said they'd do.
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