The worst hosting on the planet

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Guest's review of 1and1 www.1and1.co.uk

★☆☆☆☆

“The worst hosting on the planet”

Written on: 12/08/2012

I am having similar problems. as everyone else. Spent hours trying to get throught to them on the phone, could get any support. Spent hours trying to contact them by phone to cancel service. now being chased by collections company for a service that did not work. I have passed information across to trading Standards and BBC Watchdog. The company CEO is Oliver.Mauss@1and1.com the main holding comapny is united-internet CEO RDommermuth@united-internet.com.

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Bonzo1701's Comment

Written on: 13/08/2012

Update to my review after having to contact the CEO and watchdog I have had a reply:-

Thank you for contacting us.

I apologise for any inconvenience caused. I hereby confirm that we will not send you any more reminders/letters to you in relation to this account. Its been fully terminated and we have written off the balance on the account. Also I will make sure that afs dose not chase you any more for this.

Once again I apologise for the inconvenience.

If you have any further questions, do not hesitate to reply to this e-mail or contact us during office hours by phone at 0844 335 1211 from 9am-5pm Monday through Friday.

Kind regards
*****************
Billing Department
1&1 Internet Ltd.

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