Got terrorised by customer service to pay

123-Reg - www.123-reg.co.uk
★★★★☆
4.2
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igorchoromanski's review of 123-Reg - www.123-reg.co.uk

“Got terrorised by customer service to pay”

★☆☆☆☆

written by igorchoromanski on 07/10/2015

Im a client for a while I've registered domaians got shared hostig. My WordPress website got hacked loosing the data base. 123 reg Customer service aggressively demanded £20 fee to recover my website threating that I will loose my website which happened later since I was late to pay the fee and back up was gone..They dont care about single client got so big that the only objective is to suck as much cash of the clients for bad service quality or terrorists customer service I will never use them again!

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123Regonline's Response to igorchoromanski's Review

Written on: 20/11/2015

Hello,

My name is Nerys and I work here at 123-reg. I am really sorry to here that you have experienced problems and would like to be able to investigate this for you. Without looking at your account I cannot advise on your situation precisely. If you would like me to investigate please let me know your domain name or a support ticket ID and I will be in touch.

Kind Regards,

Nerys

123-reg

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Igorchoromanski's reply to 123Regonline's Comment

Written on: 21/11/2015

I have closed down my account and moved all the domains to honest service provider 150210-000864.

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Igorchoromanski's reply to 123Regonline's Comment

Written on: 21/11/2015

Thanks to your company atrocious customer service I have lost £200 spent to create my website template I do regret ever opening account with 123reg !

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