Absolutely useless & hopeless

123-Reg - www.123-reg.co.uk
★★★★☆
4.2
83.0% of users recommend this
  • Value For Money

carsonshaun's review of 123-Reg - www.123-reg.co.uk

“Absolutely useless and hopeless”

★☆☆☆☆

written by carsonshaun on 25/12/2014

If I could swear here I would use every expletive I could muster! What a pack of MONGRELS. Money grabbing Mongrels! They talk about service...NONE...they talk about support...NONE!

We had domains and hosting initially made through a web designer... he was hopeless too... none of our billing and none of our booking systems were able to be applied to the web site and we couldnt get them to deal with us directly. So we informed them we would be sending our domains and hosting to another service when our time was up.

They BLOCKED our transfer... however they did try to force through payment using the credit card authority under MOTO (mail order and telephone order) so they could lock us into another 12 months of useless hosting and 2 domains... luckily Paypal sided with us and didnt pay them...a win for the small guy.

We have written to them phoned them and emailed...NOTHING!

We have had to get a new domain...we have the hosting we want now. But it has cost us our data... we have had to start again and we havnt been able to do our own site bookings for weeks...but now we are fully booked and booking heavily with all our systems running correctly.

Dont get involved with this lot!

  • Value For Money

Webfusiononline's Response to carsonshaun's Review

Written on: 05/01/2015

Hello,

My name is Nerys and I work here at 123-reg. I would be happy to look into this for you. If you would like me to please confirm a ticket ID or domain name from your account and I will be in touch.

Regards,

Nerys

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Carsonshaun's reply to Webfusiononline's Comment

Written on: 06/01/2015

Nerys, thank you for your response however we are not interested. 123 REG cost us 10000's of baht in business. The reason we are not interested is that 123 REG showed that they were not interested. At least we have said so up front and with 24 hours.

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