I bought my domain name and email account from 123.reg and I've been happy with their service overall. The on-line chat support is really excellent and has always resolved any issues for me quickly (without making me feel like the technophobic idiot I really am...)
Their own website's a different matter though - far too much content on too many different pages, some of it duplicated, so it can be really difficult to find what you're looking for, or to get back to it a second time once you have. I've also found a number of dead links.
Not a great advert when one of the services they're selling is website building!
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