written by on 27/10/2013
This web hosting company is head and shoulders above the rest in customer service. It seems that other domain/hosting companies only want to take sales enquiries and they make it very difficult to locate an actual person when you need technical support. Not being a techie myself, I appreciate that 123-Reg support guys don't talk down to me or use too much technical jargon any time I speak to them. I have spent the entire morning just trying to make a transfer happen, and having talked to a number of very unhelpful people it was a relief to get some good, knowledgeable advice finally. 123-Reg has been very helpful, they sorted me out quickly and expertly, and dealing with them today has been an absolute pleasure.
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