Written on: 23/09/2013
Logged on to the webchat support service this morning hoping someone would be able to tell me why my OpenCart hadn't appeared to have downloaded properly from 123-Reg (my third party Developers were having problems installing a new theme) The issue was fixed withing 10 minutes of me starting the chat. It was something to do with the permissions on certain files. The dialogue throughout was efficient, courteous and concise. I was unsure of the level of support I'd receive as I know I can't receive support on the actual software through 123-Reg Very impressed. Thanks!
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