Terrible

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Guest's review of 123-Reg - www.123-reg.co.uk

“Terrible ”

Written on: 21/08/2013

Website didn't allow to raise a support request.
No email address to contact for support.
Phone number is premium rate.
Auto renewal of websites without pre-warning.
Support eventually offered refund but informed they couldn't offer any other refund on any other site on-going.
Apparent systemic policy to hide the auto renewal, make it as difficult as possible to cancel the subscription or ask for a refund.

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Webfusiononline's Comment

Written on: 22/08/2013

Hello,

My name is James and I work at 123-reg.

I would really like to look into this issue for you to investigate further. If you can reply back on here with a username or domain name, i will be able to pick this up.

Kind Regards

James

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