123-reg shared hosting is overloaded & very poor support :(

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Guest's review of 123-Reg - www.123-reg.co.uk

“123-reg shared hosting is overloaded & very poor...”

Written on: 04/06/2013

Our clean Joomla installation takes sometimes takes over 60 seconds to load measured by pingdom tools.

After 2 weeks of wasting time with the support staff and changes to the configuration, the conclusion is the shared website platform cannot support websites which run from databases.

Jooomla and Wordpress for example.

123-reg only answer is to start paying between £20 and £45 per MONTH for our own Virtual Private Server.

We are now moving all our domains and hosting away from 123-reg and warning as many people so that they can avoid the very poor hosting and support.

3 times during the support process, the main 123-reg system went down.
The 123-reg website went down.
Some of the hosted websites went down.
The online chat system crashed twice.

I cannot recommend an alternative at this point but will let you all have an update once the move is complete.

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Mrplodski's Comment

Written on: 04/06/2013

[Quote] I cannot recommend an alternative at this point.

I can...... unlimitedwebhosting are brilliant!

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