Written on: 31/05/2013
123-reg is my first venture into hosting my own sites. As an 'almost' 60 year old I was prepared to be overwhelmed. The options and variables looked overwhelming at first, but when I hit my first problem and put in a ticket, the response team were back within an hour with a clear answer telling me what was wrong and providing the link i needed to help me put it right.
When I hit my second problem they fixed it for me
I used the 'live chat' for my third problem. It was quick efficient and courteous
All this within 12 hours
All in all, this was great service for a great service