Domain paid for & not renewed

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Guest's review of 123-Reg - www.123-reg.co.uk

“Domain paid for and not renewed”

Written on: 01/03/2013

Domain paid for and not renewed - wanted £75 plus VAT to get the domain out of redemption. Accepts zero liability for service - OK for hobby sites but for a professional this is not acceptable.

Not how I run my business and not how I expect to be treated. I could probably sue but prefer to vote with my feet (and my twitter/facebook and blogging accounts) and never use them again.

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Webfusiononline's Comment

Written on: 04/03/2013

Hello,

I would be more than happy to look into the issue you have had with your domain name renewal. If you could send details of the domain name over to customerexperience@123-reg.co.uk I will be in touch further.

Regards,

Nerys

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