Used to be good, but now indifferent at best

123-Reg - www.123-reg.co.uk
★★★★☆
4.2
83.0% of users recommend this
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Guest's review of 123-Reg - www.123-reg.co.uk

“Used to be good, but now indifferent at best”

★★☆☆☆

written by on 12/07/2011

We signed up with 123-reg in about 2002, in the days when they were still MagicMoments and offered a relatively good hosting and domain reg service - far better than what we were getting with Easyspace.

After about two years we decided the hosting wasn't flexible enough for us and had become overpriced for what it offered - and support was very patchy - so we shifted away. But we still found the domain reg service reasonably competitive so stuck with it.

Even so, we weren't very happy with the user interface - and even their most recent facelift still has gaps, eg trying to get an auth code for a .co domain. Then they billed us twice to renew the domain we'd tried to get the auth code for. It took over 24 hours before our support ticket was responded to, though they did then issue the two refunds, the auth code and an apology.

That's why we've now moved all our domains away from 123-reg.

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