Results for Waterstones

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  Waterstones Book Shops 21
1.3 stars
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  Waterstones Loyalty Card Loyalty Card Schemes 1
4 stars
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  • clubcardkid 6th Nov 2009

    Reviewer rating: 1 stars


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    I received a £15 Waterstones gift card for xmas 2008. I finally decided on a book I wanted and ordered it through the Waterstones website and inputted the gift card details as part payment.

    The order was subsequently canceled (after about 3 weeks) and the email I notification said any money w ...

  • Guest 14th Oct 2009

    Reviewer rating: 1 stars


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    On viewing the free delivery and Waterstone's points offer I thought I'd give it a go. What a great error this was. 10 days after placing my order the good still hadn't been received by "supplier". So decided to give them a ring. Where I was told the error was mine and that monies could not be c ...

  • Guest 23rd Aug 2009

    Reviewer rating: 2 stars


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    Waterstones shops in the high street are well stocked places with helpful staff I find.
    Unfortunately, it would seem that, if you want to order anything more obscure than a Harry Potter book on-line then you are in for a long wait. I ordered a book at Christmas which I cancelled because they could ...

  • Guest 5th Aug 2009

    Reviewer rating: 1 stars


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    I wouldn't bother with Waterstones unless you are sure the book is in stock. I ordered a book on the 20th May hoping to receive it in time for my wife's birthday on the 8th June. Admittedly, the entry did say "Usually despatched within 7-10 days" but that should still have been fine. Needless to ...

  • clanger1 8th Jul 2009

    Reviewer rating: 0 stars


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    Ordered a book and a map in January from Waterstones online. Was told that they were awaiting delivery from the publishers - fair enough. However, 6 months later, still no order arrived!
    Emailed customer services in March, who told me they were still waiting delivery from the publishers.
    Phoned th ...