Kinetico 2050c Water Softener Reviews

4.6 / 5
80% of users recommend this
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Kinetico 2050c Water Softener

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Latest Reviews


“No clear installation or operation instructions”

Written on: 25/01/2016

Having paid about £1600 for something which appears to have a good reputation I am totally appalled at a lack of installation and operation instructions. Kinetico didn't seem bothered by my request for information. What a shower! Now if I have a warranty claim I'll bet they will try and get out of it somehow. Just plumbed in,I hope, in a proper manner… Read Full Review

Kinetico_Uk_Ltd's Comment

Written on: 26/01/2016

Dear Customer,

Firstly thank you for taking the time to leave a review. We very much appreciate all feedback.

All installation instructions and operating manual are included within the box containing the softener unit. As you have indicated that this is not the case please accept our apologies, please contact the office stating what you require and these will be sent over via email PDF. I can also assure you that Kinetico will stand by its warranty should the need arise.

Kind Regards The Kinetico Team

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Baz101's Comment

Written on: 29/01/2016

I have already contacted Kinetico, hence my posting above.
What they think are instructions and what a customer actually needs appear to be beyond them.
The instructions provided with the product and those sent later by Kinetico were useless and made my installer laugh.
We used downloaded instructions for the 2020c machine and even these appear incomplete.
I am still unsure as to what to do re the disc etc etc as there are no operating and maintenance instructions that make sense.

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“Kinetico 2050c”

Written on: 27/11/2015

Just moved to hard water area. This product has made all the all the difference, no more lime scale in the shower or need to buy salt for the dish washer. Great product that fits neatly under the kitchen sink and no wiring needed. Excellent installation and service from JM Softeners … Read Full Review

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“The 2020c is a compact and efficient replacement for a...”

Written on: 31/03/2015 by bBernardpoole (1 review written)

The 2020c is a compact and efficient replacement for a very old machine. The modern no electric twin chamber design with salt blocks is far superior. A good buy… Read Full Review

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Written on: 18/12/2014 by MONTYSA (3 reviews written)


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“Beautiful product. my special thanks go to the...”

Written on: 05/09/2014 by ttteem (19 reviews written)

Beautiful product. my special thanks go to the customet service, who helped me, and recommended this product. I really enjoy using kinetico, great brand. also I like the design… Read Full Review

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“Soft and Silky”

Written on: 05/09/2014 by lukekim (1 review written)

Superb!! Wow, it is so great not having to use moisturizer any more and all of the scale has gone.. Also it was a pleasure meeting a lovely salesman that doesn't push. Thank you and thank you to your lovely helpful plumber. I wish I did it years ago… Read Full Review

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“So far so good!”

Written on: 31/10/2013

Recommended by a friend whose Dad had the system installed around 10 years ago. Great installation service, friendly and explained everything really well. We are in a very hard water area, kettles and irons having to be regularly replaced. One week in and we're using less product in the shower and less hand cream after washing up. I can also drink our tap water now through a separate tap that is filtered non-softened water - I don't drink tea or coffee so the taste of water is very important… Read Full Review

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Written on: 03/10/2013 by TABLETENNISVETT (1 review written)

Quality Water Systems installed a Kinetico water softener system in my home in Northolt which is a very Hard Water area, 15 years ago and it has been brilliant, Previously the bath, taps, tiles, kettle, dish washer were thick with lime scale. Now the Water is very soft. Very little soap require when showering, bathrooms are always gleaming, lime scale is problem in the past. So please am I with my water softener from KINETICO I have just purchased another system for my daughter in Isleworth… Read Full Review

Tabletennisvett's Response to TABLETENNISVETT's Review

Written on: 10/10/2013

The water softener to be installed in my daughters is similar to one that Quality Water Systems installed for me about 15 years. The Model is Kinetico 2020c HF not the Kinetico 2050c quoted in my previous review.

Albert Wood of Northolt

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“First-class product”

Written on: 15/07/2013 by northwestessexgirl (1 review written)

After enduring years of particularly hard water here in Essex, having a new bathroom installation made us take the plunge as I wanted to ensure things remained in pristine condition and that the shower would always work well. After relatively little research we realised it was worth paying a little more to get an easy to manage system which would fit neatly under the kitchen sink, as we had little space to play with. No electrics just need to add blocks of salt as needed. I can highly… Read Full Review

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“Hawker Softners ltd”

Written on: 15/05/2013 by EalingW5 (1 review written)

Purchased a kinetico 2050c model that was supplied and fitted by Hawker Softners ltd. Fantastic product with ace service from Hawker Softners, a father and son company. I found them to be competitive, honest with a superb, organised service. Arrived on time, installed with no fuss and left the place neat and tidy. Highly recommend. … Read Full Review

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