written by on 11/05/2017
I have now had two kinetico water softeners install by Hawker Softeners in two houses. I did my homework on the first softener several years ago and identified the Kinetico product as a market leader. I then had Hawker Softeners round for a quote. He had very good sales experience and was not pushy like double glazing salesmen. He had detailed knowledge of all his products and was able to demonstrate the benefits of the kinetico product.
He runs a family business that clearly relies on recommendation through good workmanship. At time of installation he arrived on time and explained everything he was going to do to make sure I was happy with the installation. On completion he again demonstrated the product and made sure I was happy with the workmanship.
On completion I was provided with several salt blocks lasting 3 months all included in the price as well as guarantees on the product and labour. I was more than happy with the installation and had no problems with it for the 6 years I had it. When ordering salt over the years it always arrived on the day agreed.
When I recently moved to a new home I required a water softner and went straight to Hawker Softners. Again I received the high level service as I had previously received. Again more than happy with the new Softener and the service Hawker Softeners provided. I have and would recommend them to anyone thinking of getting a softener.
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