Written on: 26/06/2012 by pacsims
Living in a very hard water area for more than 30 years, and attending to all the limescale that builds on taps, showers, baths, shower screens etc, we finally had had enough and decided to explore the softened water solution with Harveys via their Block Salt Water Softener.
What a result, even though we have only had the system installed for a couple of months, we have noticed a marked difference in the condition of all of our facilities but particularly in the shower facilities. An added bonus is the feel of the water and the reduced amount of gel/shampoo required whilst showering - the only downside is the great desire to spend much longer in the shower than is perhaps necessary!
The installation was carried out very well using Ryan, Harvey's plumber for our area. We also had a non-softened water but filtered drinking tap, which together with an outside tap was easily accomodated in the plmbing that was altered under our kitchen sink. It was a very pleasant surprise to have the main softener unit fitted in the kitchen but plumbed so that all of the taps/outlets in the house, other than those mentioned previously, were part of the water softened system. Before we met Harveys I had assumed that the main unit would have to be in some not too accesible location e.g. near the feed tank in the loft, for it to be effective throughout the house. However Derek who came to see us initially put our minds at ease, and the kitchen location makes it very easy to monitor the salt block usage and change them when required. I particular like the block salt approach rather than granules as I am sure I would have poured them over the kitchen cupboard base at some time! The blocks are sensibly sizes so as to make them easy to handle.
Finance options were explained to us and I particularly appreciated the opportunity to hire before purchase. This offered reassurance to us in what has turned out to the unlikely event that we would not be pleased with softened water throughout our house. I shall be transferring to the purchase option within the initial three month period, at no extra cost in the initial purchase price.
In summary, a very good experience from the first enquiry, the initial visit, the skill and attitude of the plumber during installation and finally the operation in service so far. I fully expect this system to provide excellent value for money throughout the future. I would happily recommend this solution to anyone living in a hard water area who wants to put an end to lime-scale deposits in their house and enjoy using smaller quantities,and hence cost, of soaps, gels and detergents.