Written on: 27/02/2016 by FredNelson1 (0 reviews written)
After about 6 months old the machine became very loud when spinning-Bearing noise.
Took 9 Day for an engineer to call, said he needed to order new bearings.
10 days later had call from Russell Hobbs to say they had no spare parts so would send a new machine.after 19 months this washing machine started smoking, fortunately I was in the kitchen when this happened and was able to unplug the machine quickly. Phoned their help line, they were not interested as the first machine was over two years old I had no guarantee. Would not even come if I paid them would never buy a Russell Hobbs product again
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