Indesit 1400 door wont open

“Indesit 1400 door wont open”

Written on: 02/05/2012

Have the Indesit 1400 - also have mould on clothes and in drum and drawer. I am constantly cleaning it. Thought it was just me. I have also noticed alot of our clothes are getting small holes in them - as though they are catching on something. The electric screen keeps flickering which gets sorted if you tap it but today the door wouldnt open after the cycle finished. Indesit wont come out for a week despite me having cover. Im on my third phone call to them. I have wet clothes inside which will be mouldy in a week. They have just told me that if I turn the machine off, wait 5 mins, the door will open. Hello? I tried that before I called them and no it doesn't work. Indesit say I can claim for the mouldy clothes but cannot arrange for an independent engineer to come out. Doesn't really make sense. So not impressed with their service or washing mchine.