Written on: 23/07/2012 by a-reviwer
I have owned mine for 1 year and 2 months exactly, when it went faulty, it snapped off ALL three of the paddles inside, not good when you have a family and small child to wash for, I contacted the shop where i bought it from, they contacted hotpoint who said they could not help as it is out of warranty by 6 weeks! they said that if ANYTHING comes loose in your washer you are responsible (how on earth do you predict when a button falls off?!) hotpoint wanted £120 just to send an engineer out, but were more interested in selling me another 1 year warranty for £168!
I am now in the process of dismantling my £425 washing machine myself all because they can not fit a filter or catch of some sort between the inner and outer drum (which is plastic and sealed).
My Zannusi washer that was replaced by the hotpoint was 15 years old, (and it was second hand when we got it) didn't miss a beat(it had washed coins and all sorts), this hotpoint is made to fail, and clearly not fit for purpose, as it has some serious design flaws..
DO NOT EVER,EVER,EVER buy one, you WILL live to regret it if you do! - be warned!
I don't think they make them now - thank god - but may save someone making the same mistake as I did!