Written on: 30/07/2012
I bought this machine for the 5 year guarantee, which is fake by the way. 2 years down the line there is no hot water getting into the machine, you have to put the switch to 0 to get your clothes out after its washed them, I have to constantly use the washing machine cleaner as the machine encourages mold for some reason when the machine spins there is a terrible grinding sound, we lost our receipt so hoover wanted £199 to give me a years guarantee, which does not include labour. If all that isn't a slap on the face anyway the woman on the phone tried to sell me washing machine cleaner at an inflated price. Will not be buying any Hoover product in the future. Hotpoint will be the next washing machine as they have served us well.