Written on: 06/07/2013
I have disliked this model since the moment I bought it. It is not user friendly at all but that may be my inexperience (although I have had previous machines with no problem). Because I usually get washing done elsewhere it only gets used lightly once a fortnight. Now After less than 3 years and about 75 uses it has started going wrong. Firstly, it wouldn't fill with water, then it wouldn't spin, now it just made a loud bang and tipped over as if some heavy internal part has been dislodged. It is only prevented from falling ove completely by the countertop holding it in place. Indesit want £200 just for a call out, if I have understood correctly. Is this supposed to be "durable" under the Sale of Goods Act?