Worst customer service out there

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Guest's review of Vonage - www.vonage.co.uk

“Worst customer service out there”

Written on: 13/06/2013

I've used the service for several years. The technology has improved over the years and is ok. Not nearly as good call quality as for example Sykpe but it's ok. However, ever time I have to speak to one of their customer service reps (usually not uk based by the sound of it) it drives me mad. Complete incompetence. Unhelpful. Scripted . Awful. If you are not using them I'd suggest staying away as it's not worth the hassle.

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    Free

  • Ease of Set Up

  • Voice Clarity

  • Connection

  • Value For Money

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