written by on 04/01/2014
I just wanted to let you know that I am hugely impressed with every aspect of Voipfone.
Your help desk is brilliant.
The sound quality of VOIP calls is excellent.
The Voipfone Control Panel is so easy to use and I still find it amazing that I can have so much control over all aspects of our business phone system, including adding services as we need them.
We are using many of your services and solutions - they all work very well.
Lastly, in terms of value for money I think you provide a great range and quality of solutions and services at a very reasonable price.
All this contrasts very markedly with the provider of our existing Broadband and ISDN2/PABX phone system - simply put, Voipfone wins over them hands down in all the areas.
We researched the VOIP market thoroughly before we went ahead (we had a near miss with another VOIP provider who in my opinion had an aggressive sales approach and we're expensive in comparison).
The first person I spoke with at Voipfone was very honest, very straightforward and in terms of first impressions of your business set a first class standard which you have all sustained.
Well done Voipfone - you make such a refreshing change from the other poor solutions and poor customer service that seem to pervade the market place of suppliers that SMEs are faced with.
Thank you.
As rated by our community of reviewers