Dreadful support

Gradwell www.gradwell.com
★★☆☆☆
2.5
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40Jackson's review of Gradwell www.gradwell.com

“Dreadful support ”

★☆☆☆☆

written by 40Jackson on 25/03/2017

I am feeling strongly that my own problem solving skills exceed the Gradwell Agents. It has taken three exchanges to get him to test the right line.

Calling on the phone is pointless as the queue is so full it gives a message and drops the call.

My issue is not business critical - but it could be. I think its time to move my voip to a better company. Been with Gradwell about 10 years.

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