Written on: 12/06/2013
We too have used Gradwell for our telephones they have now been out since last Thursday now it is Wednesday! Got our IT guys on the case but Gradwell keep saying the technical team will call them back.
I tried to call again this morning and was told that they had engineers working on the problem and could do nothing!
The status on their home page shows NO problems...even although the lady at Gradwell said they have a vast amount of outages! Think this may be a case for the lawyers now!
We are at the moment looking into how to change providers as we are a company who cannot survive without our phones.
As rated by real users
" Just appalling cusotmer service " Read More
" An Outstanding Solution " Read More
Written by MMejuto
" Poor support and faulty service " Read More
" Online review is very bad comparatively . " Read More
" Going to loose the market " Read More