Just doesn't work

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boris0000's review of Coms www.coms.com

★☆☆☆☆

“Just doesn't work”

Written on: 20/06/2013 by boris0000 (1 review written)

If it worked, it would be a very nice product. The trouble is that after weeks of endless emails and phone calls to support, we still don't have a working telephone. It has been problem after problem after problem. And we only have one telephone we are trying to get to work!

To be fair to support, they do generally reply quickly and are (usually) easy to get hold of. But that is no consolation to the endless frustrations that we have and are still experiencing.

If it does work in the end, we will be happy to come back on here and update the review.

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Stuk's Response to boris0000's Review

Written on: 04/07/2013

Hi, I'm sorry to hear about the miserable experience you've been having with Coms' service. If you'd like to discuss the problems, we might be able to help you with a quick resolution and savings on your bills. Ben

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