get ready for a loooooong wait for your DVD

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Capture the day, Essex - www.capturetheday.tv
★☆☆☆☆
1.5
5.0% of users recommend this

Guest's review of Capture the day, Essex - www.capturetheday.tv

“get ready for a loooooong wait for your DVD”

★★☆☆☆

written by on 26/08/2013

Got married in 2010, and after seeing a gentleman from Capture The Day at a wedding fair, we thought he was a decent guy who seemed like he knew what he was doing... He was good on the day itself too, very much disappeared into the background. We sent him our song choices once we got back from our honeymoon, expecting to maybe wait a few weeks to receive our DVD,as other companies have done for friends of ours who have had their special day filmed. It took a year almost to the day of e-mails, phone calls and eventually, threats to knock on his door, until we received the DVD. He ignored our attempts to contact him and I literally had to tell him that I would be paying him a visit before he said the DVD would be delivered. He was very apologetic, and had mentioned that he had some personal situation which affected his work... we never understood what that meant. The video itself was good, and after a year of waiting it bought back very happy memories, which we can keep forever. Saying that, if I had known how much of a headache it would be to get the product we had paid so much for, there is no way I would choose this company.

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